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Spaniard Question
December 26th, 2019 by thesuper

The result showed that the main reasons for use of the urban collective transport in the city of Rio De Janeiro were for the work, leisure, school. (To see figure 7) Figure 7: Which the main motivation for the use of the urban collective transport? Source: Elaborated for the authors In the question of number seven, it was asked if it must have more investment in the qualification of the professional of the urban collective transport for better customer service of the service. The result for this question was of 100% of approval. All the interviewed ones agree that the professional of this area needs professional qualification in the customer service. In the question of number eight, if it asked for that the interviewed one identified that type of qualification could add to the professional of the urban collective transport for optimum attendance the international tourists who visit the city of Rio De Janeiro. The result of this question disclosed that the majority of the interviewed ones agrees that the professionals of this area must have basic course of languages, between them the English and the Spaniard, beyond indicating the importance of a graphical guide (signalling) with necessary information on the itinerary, attractive tourist, as well as cultural centers, tourist parks, beaches in agreement etc. result in the graph below. Figure 8: That type of qualification it can be added in the service of the urban collective transport? Source: Elaborated for the authors In the question of number nine one searched to know if it is interesting for the tourist who disembarks in the New Road River to acquire the electronic ticket in order to provide more security and to inside facilitate its transit in the city without the collective exposition of foreign currency of the urban ones. The result of this question showed that 75% of the interviewed ones agree that the tourists must acquire the electronic ticket for better security during its displacement in the city.


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