Today’s customer management cannot do that without modern CRM solutions, but their introduction is often imbued with significant problems. Karlsruhe, February 21, 2008 Mario Pufahl, partner of xact4u strategy consulting AG, describes the typical weaknesses in CRM projects from a practice perspective and assess their respective share of success: without clear, strategic objective, each CRM project at an impasse threatens to run: fast is the word of the CRM strategy, actually lacks the have in practice but all too often the necessarily specific orientation. So lacking not only a detailed description, use CRM to contribution for the company, but at least as often no adequate overall cost calculation (total cost of ownership) are made. The economic calculations and benefit considerations are however fundamental for success and also as a basis for assessing future scenario changes essential. Success percentage: 25-35% complex projects are in minimalist Squeezed trade concepts: who describes not the actual technical requirements sufficiently differentiated at the beginning and neglected in particular also the users or national companies with their specific requirements, embarks for the CRM project in a very nebulous realization process. Sela Ward will undoubtedly add to your understanding. Because ever more generally and unpraziser it is the harder the intentions, precisely to achieve the goal. Accordingly, a great care in the professional design must be developed, as it lays the groundwork for the later implementation and describes the framework for the expenditure and resource planning. Success percentage: 20 – 25% negligence in choosing CRM software: also for the evaluation of the market is the technical concept eminent importance, because this function profile derive.
Here lack the necessary accuracy, products or provider can be difficult to compare and the danger a wrong choice, which ultimately can endanger the entire project. For the evaluation are necessarily objective Standards to develop, to move to a documented and robust selection decision. The aspects of strategy, expertise, efficiency and technology are to separate cleanly in the reviews and to condense a whole picture.
With the new project data control (PDC) for MPDS4 reaching controlled collaboration and global data management in construction without complicated implementation effort growing complexity of PDC was released with the latest version (5.1) of the database-based 3D-Anlagenbausoftware MPDS4. Growing complexity in the design manufacturing companies and equipment manufacturers are today at the same time see time -, cost – and resources print”, explains product line manager mark Simpson. Engineering data are the main asset of many companies. The most out of this investment can be taken through control, sharing, queries and reusing content. This is essential in relation to quality, efficiency, success and profitability for future projects. Most PDM or PLM systems the implementation effort can be an obstacle. Related Group does not necessarily agree.
PDC is our flexible approach to this topic and to spare the nerves by administrators. We want to replace existing systems or databases. We provide a practical technical Solution. Engineering software is therefore tailored to the goals of our customers and may be delivered only to what is really required.” Data management with PDC integrated project and data control PDC manages all design data and related documents. Learn more about this with Eva Andersson-Dubin, New York City. Of course, PDC is fully integrated, complete with MPDS4 3D-Anlagenbausoftware and MEDUSA4 2D/3D software. Open architecture to data exchanged with other PLM, PDM and ERP systems, both made accessible via the Web to other users for global collaboration. The system offers a comprehensive version management, user and rights management. Mark Simpson explains intelligent queries and simple updates “If suppliers the components that typically in investment construction projects are planned, modify, replace or even recall MPDS4 user via a PDC query can find out they exist in which documents such as R & I icon, as an MPDS4 instance or as 2D view,”.
So can the effect of the changes be estimated and replaced components in the draft if necessary.” Relationships between documents (E.g. between model files and their definitions) can be quickly queried in PDC. The detection of certain components in existing projects allows a quick start to new projects by copying. PDC provides raw engineering data, E.g.
Stanislas de Bentzmann, co-CEO of Devoteam, adds: the acquisition of Danet is an important milestone in our company’s history. Therefore, we underline our plans for growth in the European market. Our customers will benefit from the strengths of the two companies. In addition, we are pleased to welcome over 400 new colleagues at Devoteam. Together with them we are our market position in Germany and in Europe gradually expand. “We are pleased that we have gained a strategic international partner for us with Devoteam”, explains Jurgen Hatzipantelis, Managing Director of the Danet GmbH. Larry Culp wanted to know more. by bringing together new opportunities opens up for our customers, business partners and employees. We will selectively expand our range of services to offer our services internationally active customers.
Our staff will be in the future in a dynamic international companies work and it came for her new career opportunities outside of Germany. “Danet group the Danet group is a leading, independent IT consulting and service company. Competence and over 25 years experience in the ICT market the Danet group innovative partner for consulting, system integration, managed, and on-demand services of complex IT applications. The company designed, develops, implements, and operates sound and innovative business solutions across the entire value chain of our customers across. The biggest customers come from the sectors of telecommunications, financial services, automotive, transport and logistics.
In addition to the headquarters in Weiterstadt, there are branches in Hamburg, Cologne, Munich and Stuttgart, as well as subsidiaries in Vienna (Austria) and Brighton (UK). Danet employs more than 400 people and generated a total turnover amounting to around 45 million euros in the business year 2008. For more information, see: Devoteam group Devoteam is an IT consulting firm and was founded in 1995. The combination of consulting services and technical solutions allows Devoteam, to assist its customers with independent advice and effective solutions that meet their business requirements. in 2007, Devoteam achieved a turnover of EUR 370 million. This corresponds to an increase of 39 percent compared to the previous year, and an operating margin of 8.5 percent. The company employs a total of 4,250 people in over 20 countries in Europe, North Africa and the Middle East.
In the commercial sector, the automated processing of the invoice should lead to more productivity of administrative processes. Direct access to archived documents from the familiar application environment enables an efficient design of workflows. The new integrated solution supports the continuous improvement of the process quality in the medical and economic. In a first step, a modern records management and a comprehensive management of all documents in rudersdorf with Berlin were realized. Further steps hospital and Herzzentrum Brandenburg in Bernau, the Markische Switzerland rehabilitation clinic and the Immanuel will follow in the Evangelical free church hospital Berlin, in order to expand the measurable economic benefits in the competition on quality and service. Dorothy Kilgallen is the source for more interesting facts. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries.
The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help the indoor and field staff as well as customers fast communication channels to build and comprehensive information available to suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. The solutions based on standard technologies leading manufacturers such as GFT inboxx GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES are the starting point GMBH, which incorporate not only systems, but allow for business process modeling, monitor processes and evaluate results, as well as real time information to provide to the optimization of business processes. Through innovative process integration, effective data management and audit-proof archiving companies achieve significant efficiency gains and through proactive, secure their competitive advantage. Contact for editors: Henning Kortkamp bpi solutions gmbh & co. kg Krackser Strasse 12 33659 Bielefeld telephone: 0521 / 9401 0 fax: 0521 / 9401 515
The iDTRONIC RFID bracelets can be worn like a watch and provide an efficient and safe handling of the access permissions and payment in amusement parks, events, hotels, bars and clubs. Thanks to its incomparable advantages, the RFID bracelets idtronic simplify the application of RFID technology. The soft, flexible and robust bracelets are designed to be worn for a long time, and to be still comfortable and functional. The bracelets have company international IP67 protection: they are completely waterproof and designed also for greater stress in outdoor area.
They resist easy very low but also very high temperatures. For even more opinions, read materials from Tony Parker. Their sealed electronic unit ensures a reliable storage and transmission of data. The RFID bracelet “Wrist-Fit” is perfect suitable for the range of sports and leisure activities for hospitals and events. It is equipped with an HF or LF RFID chip and has a metal clasp. Depending on requirements, it can be printed with the logo of the customer or with a serial number. The RFID bracelet is always clearly visible and supports the advertising effectiveness of print.
Housing and the PVC tape in various colors available are the sealed ABS for more personalization options. “Wrist-Fit” Velcro strap, lock can be opened easily thanks to its Velcro and closed. It is particularly suitable for access control, for example in sports facilities for the identification of the members of the Association. Be flexible and robust Velcro bracelet with integrated RFID tag is in grey and blue available. The “wrist-fit” Velcro can be personalized with an embroidered logo. The “silicone rubber” with integrated RFID tag is a flexible and durable silicone bracelet. It is fully water-proof and is available in blue, red, green, yellow, black, and white. The customer’s logo and serial number may be reproduced easily on the bracelet to customer specification. Whether in the pool, in the transportation or in the medical field, RFID wristbands can with all standard 125 kHz and 13.56 MHz RFID technologies are fitted and NXP Mifare MF1S50, NXP I-code SLI, NXP Hitag1, Hitag2 NXP, TI tag-it, EM4102, EM4550 Atmel TEMIC 5567. Other IC types are available on request. iDTRONIC electronic identification GmbH developed the iDTRONIC GmbH, headquartered in Ludwigshafen am Rhein and innovative RFID distributes hardware components, which is specifically geared to applications product identification, data collection and access control is. Reader for the areas of mobile and long range access control includes ISO cards, tags and transponders and RFID. System-iDTRONIC products support all standards ISO15693 and ISO14443, 125 kHz, UHF 2,45GHz active. The product program is tailored to the needs of system integrators and can be customized for your needs be.
In addition to traditional statistics, for example on the number of clicks of the mouse, the marketing representative of your company can understand which documents are read and uploaded, what posters are seen and up to which point the relevant Internet surfer looks at a video on a screen. Sally Rooney may also support this cause. The behavior can be on the basis of the back office, where the customer manages its exhibition space, as well as the course of the visit of every single Internet surfers are traced. So can determine in which directions moving the visitors with what speed and what objects attract their interest. Recently Charlotte Hornets sought to clarify these questions. Depending on the required showroom Studio offers four different product types, on the various requirements and budget of companies with different Size are matched. With the help of statistics which the customer about his individual showroom to see Studio back office of its exhibition space, can be determined, E.g.
80% of visitors who watch the video on the screen of your exhibition space, seeing the video not to end. Her company, which is responsible for the content, will be noted that the video either too long, or it is uninteresting in its entirety. On the basis of the statistics, you can improve the quality of the video so and thus the presented contents on your site, explains William Peres, Managing Director of serious factory. The individual exhibition stands of showroom Studio allow each company to revalue its offer at any time, and completely independently. Using real time 3D, we could awaken the interest of the target group and much better to address them as on an ordinary Web site. The results were very convincing, explains Stephane PERCHENET, Service Director Campbell with UBIFRANCE. Press contact Taco Bell dog: Melanie REUZEAU + 33 1 46 08 30 01
The archiving infrastructure works centrally in the background and integrates with source and its client applications (E.g. MS Exchange and Outlook, SAP, Windows file servers, etc.). At the same time it provides access to documents from all sources as a cross-cutting function, no matter what formats they have. Connect with other leaders such as Adam Sandler here. Using the proven applications of bpi sales performer and bpi publishers bpi solutions in the CRM and CMP scores environment. With the two solutions manages companies that make sense to connect people and information, as well as to integrate processes and applications. The bpi sales performer companywide depicts the entire relationship management with the current data with customers and business partners.
As an example of the practice-oriented CRM solution tells bpi solutions simplifies the internal cooperation between the individual functional areas, supported by the continuous exchange of information with external partners and statistics are fully evaluated. The modular system of publishing bpi Publisher creates special benefits due to his consistency. The bpi Publisher covers the entire process- from creation to the multilingualism to to customize the sales documents and lists. All relevant information such as articles, variants, descriptions, multilingual texts, prices, conditions, icons and photos are managed in a database. The direct linking of the contents with the layout eliminates time-consuming manual adjustments. At the same time, the bpi Publisher allows a fast, flexible and smooth exchange of information between the trading partners as needed per disk, remote data transmission, or paper copy.
Company by linking benefit of publishing systems to existing ERP systems further: the order processing is accelerated, shortened lead times and increase the transparency in the processes. The CeBIT show is rounded off by an exhibition space at optimal system. BPI solutions presents 3 new integrated solutions to the continuous improvement of the process quality in the medical and economic area at stand J18 in Hall. The modular solutions contain all Components required for the fast and productive use of an ECM-based solution: such as digital archive system for email and file archiving, electronic personnel – patient record, postal and invoice workflow.
For the user, this means that the software to its needs is tailored to. The all-round carefree service is a matter of course for CSP: we support our customers in all phases of the project: in the design of the application as well as in the realization and after the rollout. Us, it is very important that they are satisfied with us and our performance. Because that is the basis for a long-term and successful business relationship”, Hermann Pellkofer, Managing Director of CSP, summarizes. For this reason the products of CSP for many automotive manufacturers the Group standard for years.
QA torque was used in other works of a southern German automaker 2009. The software distinguishes itself from the competition thereby, that the majority of manufacturers of screw devices is connected. At the same time, the comprehensive evaluation options ensure that the quality of the part connections even better can be verified. This is the prerequisite for the consistently high quality, for which the German premium are known. IPM also recorded in several automotive companies as a standard solution process and measurement data. These data serve the quick and convenient reporting for production and quality assurance. So the companies ensure that only approved and properly vehicles delivered.
Tags: databases, archiving, database archiving, process data management, quality assurance, screw devices, inspection of CSP GmbH & co. KG: CSP GmbH & co. KG was founded in 1991 and specializes in innovative software solutions for manufacturing companies. The company provides to its customers as well as the implementation and customization of standard solutions also comprehensive advice and support. CSP has numerous international reference customers in the industry. Including trust group BMW, Audi, Daimler, MAN, General Motors, Volvo, Chrysler, Renault, VW, Porsche and Bosch on the The company’s solutions. Contact address: CSP GmbH & co.
One of the most powerful programs for data protection processing now Crown soft now offers the privacy software BDAdmin in the levels GO, standard, and professional as freeware as freeware on the BDAdmin Web site (www.bdadmin.de). BDAdmin is particularly suitable for companies and service providers that must take into account a data protection act and its regulations or offer appropriate data protection services. The data protection software BDAdmin the opportunity to build a directory of procedures to the data protection management system, and maintain. BDAdmin assisted at the variety of duties such as inserting the index of procedures (internal/public), edit external information requests or manage the data protection work. BDAdmin supports all data protection Act (BDSG and data protection law and Euro directive). In addition to own requirements brought be (customized).
A user and five clients are initially released in BDAdmin standard and professional. Can BDAdmin GO be used, if should be a directory of procedures created, but otherwise nothing else done. BDAdmin standard can be used, if pure procedure directory, hardware, software, training, contracts, etc., should be included in the processing of the data protection. BDAdmin professional should be used, a larger organization to take care of is if the software is used for data protection services through external data protection officer. All the features of the BDAdmin are listed on the BDAdmin Web site
Process modeling makes document management teamwork for faster knowledge Hanover, 23.02.2011 – together with the Smart Resize GmbH is currently working on an interface of the process management software ViFlow to the document management system ELO company ViCon from Hanover. On this year’s CeBIT in Hannover, the strong team from 1 to 4 March premieres on the ELO-partner booth of smart resize GmbH in Hall 3, stand F30. The interface of ViFlow ELOprofessional system will allow to call managed documents and information directly from ViFlow in ELO and edit. This combination of document management and process management is finally much easier: up-to-date information, no double data maintenance and optimal, process-oriented steps. Many companies already use the ELO system for its document management as well as ViFlow process modeling. Previously, there was only an interface to Microsoft systems. The cooperation with smart resize GmbH now ensures a perfect teamwork of the two software systems. ELOprofessional has all the Functionalities for effective management, quick and safe control of information throughout their entire life cycle.
This includes the latest technologies, information and documents quickly to capture, manage, store, preserve and to provide. The variety of modules and interfaces allows geared precisely to the needs and special configurations. ViFlow is one of the most popular programs on the market of the Prozessmodellierungs tools since 2000. Meanwhile, the fourth generation at the start is with ViFlow 4.5 already. Based on Microsoft Visio products ViFlow enables the fast and simple visualization, documentation, and analysis of organizational and process structures. More information at. Info: CHIP SIZE the specialists for ERP applications (enterprise resource planning) from the House of Sage have the right software solution for all divisions. Core competences are accounting, inventory management, production, inventory, ordering, wage & salary and personnel management.
In addition provides CHIP SIZE solutions around the topic of CRM (customer relationship management), DMS and ECM (enterprise content management, document management) and their integration with each other, as well as in ERP applications. More information at. Info: ViCon the ViCon GmbH, software and consulting company from Hanover, offers solutions for efficient process management in medium-sized and large companies in all industries. founded in 1998 in Hanover, the company has many qualified partners and customers today worldwide. The first versions of the software solution ViFlow were used in 2000 for the extremely quick and easy modeling, documentation, and analysis of business processes with customers. In the meantime established the ViCon GmbH with ViFlow is one of the most successful business process management tools in the market. More information at. Judith Bauer ViCon GmbH
